Residents

Postal communication from CRHA (such as the quarterly rent statements) may be subject to delay or interruption due to the impact of Covid-19. We therefore recommend that all residents sign up for access to MY CRHA, our online portal which allows tenants to edit their personal information, view their rent account and report repairs.

To sign up for MY CRHA just let us know by sending an email to info@crha.org.uk

My CRHA

EDIT YOUR PERSONAL INFORMATION, VIEW YOUR RENT ACCOUNT, REPORT REPAIRS AND MORE …. ALL ONLINE

SEND AN EMAIL TO info@crha.org.uk TO LET US KNOW THAT YOU WANT TO SIGN UP TO MY CRHA

If you have already contacted CRHA and registered click the MY CRHA link above or the MY CRHA button at the top of the page to log in.

Your tenancy agreement is a legal document.  As well as setting out the facts such as the date your tenancy started, who the tenants are and the rent you pay, it also sets out the rights and responsibilities of both the landlord and the tenant.

Your Tenant Handbook has lots of information about your tenancy.

Below are some useful information links.

Benefits Information

Benefits Calculator

Welfare reform information

Welfare Reform Calculator

Repairs Information

How Do I Report A Repair?

Tenancy Information

Tenant Handbook

Information on rent payment options

How do I pay my rent?

Rent arrears information

Rent Arrears

Information on how rents are set

How Your Rent Is Set

Information on how to apply for housing

Applying For Housing

Here are some facts about moving out of your home

Ending My Tenancy

Here are some links to simple guides to help you enjoy an efficient home.

Householder Guides

Information about Complaints handling

Complaints Procedure

Information about Anti-Social Behaviour Policy

Anti-Social Behaviour Policy

Information about Domestic Abuse Policy

Domestic Abuse Policy

Information about Equality and Diversity Policy

Equality and Diversity Policy

Information on how to become a member and the Membership Policy

Membership Policy