Damp is a common problem which affects many households.
If you notice signs of damp and mould at your property, it is important that you notify us as soon as you can so that we can investigate it. We treat all reports of damp and mould as urgent. We will ensure your property is surveyed to see if there is an underlying issue which is causing the damp or mould, and we will identify and remedy the cause.
Please see below the different ways you can get in touch with us at CRHA.
- CRHA portal
- Telephone
- Social media
You can report via the MyCRHA portal using the button at the top of the page.
There are several types of damp
Rising damp
This occurs when moisture travels up from the ground through the masonry to the height of about one metre.
Penetrating damp
This occurs when water penetrates into the fabric of a building from outside to inside, for example, because of a leaking downpipe.
Condensation damp
This generally happens when a property can't deal with normal levels of water vapour because of a lack of insulation, ventilation or heating, or sometimes it is a combination of all of these things.