Update your dependant information - Cornwall Rural House Association Limited

Why does Cornwall Rural Housing Association need up to date information about dependants in your home?

We understand that being asked about who lives in your home can feel personal. However, there are important reasons for collecting this information – especially here in Cornwall, where there is high demand for social housing and we want to make sure we are supporting our communities as fairly as possible 💙

Firstly, we want to reassure you:
👉 Providing this information will not result in you being asked to move home.
👉 This is purely about keeping our records accurate and understanding your household’s needs.

Why does this matter?

Making sure homes are suitable for families
Preventing tenancy fraud
Understanding and supporting residents
Safety and emergency situations
Meeting legal responsibilities

Making sure homes are suitable for families

There is a shortage of social housing across Cornwall. Knowing how many people live in a home helps us understand housing use and identify where there may be overcrowding, which can affect health and wellbeing, particularly for children.
Many local people and families are waiting for suitable housing. Accurate household information helps ensure that homes are allocated fairly and meet the needs of those who need them most

Preventing tenancy fraud

Incorrect information about who lives in a property can sometimes lead to issues such as unauthorised occupants or subletting. Keeping records accurate helps ensure homes are used properly and remain available for those in genuine need.

Understanding and supporting residents

Knowing who lives in your home helps us better understand your household circumstances—for example, families with young children or people who may need additional support—so we can provide appropriate services.

Safety and emergency situations

Accurate household records are important for safety. In emergency situations, it’s essential we have up-to-date information about who may be living in a property.

Meeting legal responsibilities

As a social landlord, we are required to maintain accurate records and meet legal standards around housing, tenancy and occupancy. Keeping information up to date helps us meet these responsibilities and protect both tenants and the organisation.

In summary

Keeping your household details up to date helps us:

Support you and your household effectively
Maintain accurate records
Use our homes fairly across Cornwall

Most importantly, this is a routine request for information only and does not mean any change to your tenancy or home.

Thank you for helping us keep our records accurate and our communities supported 💙