What our Customers think?

In line with the Regulator of Social Housing's new Tenant Satisfaction Measures. We are really pleased with the feedback that we have received for Quarter 2.

  • 241002 Photo Of Front Of House 5 Buttercup Field

    Available Home

    Buttercup Field, Poundstock

    A one bedroom, maximum two person house will shortly become available for letting on the above development. Rent £116.23 per week.

  • Trudy Polkinghorn 1

    News

    Member Responsible for Complaints (MRC)

    What is a Member Responsible for Complaints (MRC)? The role of MRC is responsible for ensuring that CRHA’s Board of Management receives regular information on complaints that provides insight on CRHA’s complaint handling performance and to support a positive complaint handling culture.

  • CRHA Property Services Manager Ad 2024 Sep

    News

    Property Services Manager

    For more details, please contact Tanya Clement at tanya@crha.org.uk or to apply send your CV and a covering letter on why you wish to be considered for the role and what you would bring to us. This role is subject to background checks including DBS.

  • Customer Report

    News

    Customer Report

    Please find our new Customer Report 2024. The report provides information about our performance and achievements throughout the year, along with what our customers think about us as their landlord and the homes and services that we provide.

  • Screenshot 2024 09 30 145335

    News

    Annual Report

    Please find our Annual Report for 2023/2024 that shows information on how we are performing. If you would like a hard copy, please contact us by email to request.

  • RTS Shutdown

    News

    Important Information for CRHA Customers: Radio Teleswitch (RTS) Meter Shutdown - How It Affects Your Electricity Supply

    What is the Radio Teleswitch Service (RTS)? The Radio Teleswitch Service (RTS) is an older system that helps certain electricity meters switch between day and night rates. It was commonly used in homes with electric heating systems like storage heaters or immersion heaters. Introduced in the 1980s, this system is now outdated and will be switched off on 30 June 2025.

  • BSM

    Available Home

    FOR SALE - £110,000 FOR A 40% SHARE - BLACKSMITHS MEADOW, COADS GREEN, LAUNCESTON PL15 7FF

    This property is subject to a Section 106 Agreement, which means applicants will need to demonstrate a strong local connection to the Parish of North Hill. There is a staircasing cap of 80% with CRHA always retaining 20%. The minimum purchase share for this property is 40% of the market value..

  • AGM

    Event

    17 September 2024

    CRHA's Annual General Meeting

    We will be holding our thirty eighth AGM on Tuesday 17th September 2024.

  • News

    Paying your rent in 2024 – it’s a 53-week year!

    As 2024 is a leap year there are 53 weeks (or 53 Mondays) in this financial year instead of the usual 52. This has implications for your rent and Universal Credit payments.

  • 12 The Triange

    Available Home

    FOR SALE - £75,000 for a 25% share The Triangle, The Lizard, Helston, TR12 7FA

    12 The Triangle is a 4 bedroomed house on a development at The Lizard. This property is subject to a Section 106 Agreement, which means applicants will need to demonstrate a strong local connection to the Parish of Landewednack. There is a staircasing cap of 80% with CRHA always retaining 20%. The minimum purchase share for this property is 25% of the market value.

  • 20240719 094712

    News

    New development at Wainhouse Corner

    We are delighted that our new homes scheme at Goldfinch Close, Wainhouse Corner has now been handed over and all our new customers are excited and busy preparing to move into their new homes! A special project for us which has seen a focus on design, modern living, the environment, natural habitats and collaboration with the local rural community, Primary School, Homes England and Cornwall Council.

  • Kathleen Nicholls

    News

    Transfer of New Homes

    We are delighted to announce the transfer of Hanover Court on the Isles of Scilly from Anchor to Cornwall Rural Housing Association Limited. This project has taken nearly two years to complete and this week we welcomed our new customers including Kathleen! to the CRHA family

  • News

    STOP SOCIAL HOUSING STIGMA!

    A tenant-led campaign presenting a positive image of social housing and its tenants challenging the stigma attached to social housing.

  • News

    Guidance on the proper storage of Volatile Organic Compounds (VOCs)

    Information for our Customers As you are aware, CRHA is deeply committed to ensuring your safety and the safety of your home and as part of our ongoing commitment to your health and safety, we would like to offer some guidance on the proper storage of Volatile Organic Compounds (VOCs). VOCs are commonly found in products such as paints, varnishes, and cleaning supplies, and can impact indoor air quality if not stored correctly.

  • Kew Pendra

    This property is no longer available to rent

    Home to Rent - Kew Pendra, St Buryan

    A two bedroom house (maximum 3 persons) will shortly become available for letting on the above development. Rent £124.13 per week. Applications for this property has now closed.

  • Finance

    News

    Head of Finance Vacancy

    CRHA are looking for a new Head of Finance. You will need to be a qualified accountant from the social housing sector, with a successful track record in financial management in a comparable or larger sized and similarly complex organisation.

  • Goldfinch Close

    This property is no longer available to rent

    New development at Goldfinch Close, Wainhouse Corner

    Our new development of one, two and three bedroom properties will shortly become available for letting (10 general needs houses and 3 bungalows). Properties are due for completion in July 2024. Applications for this development has now closed.

  • BSM

    This property is no longer available to rent

    Home to Rent

    Blacksmiths Meadow, Coads Green A Three 3-bedroom (4 person) houses will shortly become available for letting on the above development. The property has double glazed windows, ground floor WC, off road parking for 2 cars and a private garden. An air source heat pump will provide hot water and under floor heating to the ground floor with radiators on the first floor. The rent on the property will be in the region of £163.20 per week. Closing date for applications is Monday 3rd June at 5pm.

  • News

    What is Radon?

    Radon is a naturally occurring radioactive gas that is formed by the breakdown of uranium in soil, rock and water. In Cornwall, elevated levels of radon are prevalent compared to other regions in the UK, particularly in the South West. This is primarily due to the granite present in our landscape, which generates radon more rapidly than many other types of rock.

  • 14 TT

    Available Home

    THIS PROPERTY IS NOW UNDER OFFER - £115,000 FOR A 50% SHARE - THE TRIANGLE THE LIZARD, HELSTON, TR12 7FA-

    This property is subject to a Section 106 Agreement, which means applicants will need to demonstrate a strong local connection to the Parish of Landewednack. There is a staircasing cap of 80% with CRHA always retaining 20%. The minimum purchase share for this property is 50% of the market value.

  • Screenshot 2024 03 13 105121

    News

    Mission Christmas - Cash for Kids

    For Christmas 2023 the team at CRHA decided to donate to Cash for Kids Cornwall instead of doing Secret Santa. Today we have received a lovely thank you for our contribution. The amazing part is that 3,966 local children living in poverty received a present on Christmas Day thanks to this wonderful charity! #people business #makingadifference.

  • Handyman

    News

    WANTED

    SKILLED TRADESMEN REQUIRED. We are currently seeking skilled tradespeople specialising in various disciplines to under take repair and maintenance projects throughout Cornwall and the Isles of Scilly. Plumbers, Carpenters, Roofers, Building Maintenance and Multi-Skilled handypersons. If you are interested in becoming an approved contractor and working with us please contact Andrew Archer on 07811 043330 or email andrew@crha.org.uk for further information.

  • News

    Q3 Customer Satisfaction Survey Results

    We are delighted to publish our quarter 3 Customer Satisfaction Survey Results for your information.

  • News

    What our Customers think?

    In line with the Regulator of Social Housing's new Tenant Satisfaction Measures. We are really pleased with the feedback that we have received for Quarter 2.

  • News

    Annual Report

    Welcome to our new Annual Report. Please click the link above to access the annual Report

  • News

    Business Strategy

    Welcome to our new Business Strategy which sets the direction for us into the future under the strategic themes of Our Homes, Our Customers and Our Business. #homestomakelifebetter #makingadifference #peoplebusiness Please click the link above to access the Business Strategy.

  • News

    Consultation on Consumer Standards

    The Regulator of Social Housing has launched a 12-week consultation on 25 July 2023 on a revised set of consumer standards and a draft Code of Practice. This is an invitation for you to respond to the consultation.

  • RuanMinor005

    News

    What our Customers think

    We are taking a new approach to gaining Customer insight on what our Customers think of the homes that they live in and the services that CRHA provides. This is in line with the Regulator of Social Housing's new Tenant Satisfaction Measures. In our first quarter we are really pleased with the feedback that we have received.

  • Children From Jacobstow School

    Development

    New Homes Event

    New homes scheme at Wainhouse Corner, Bude, Cornwall.

  • News

    Support for residents of Newquay

    Are you struggling and need some extra support? Click on the link above for advice on how to apply.