-
This property is no longer available to rent
Home to Rent at Polglist, Foxhole
A one bedroom bungalow will shortly become available for letting on the above development. The rent on the property will be approx. £91.21 per week Suitable for 2 persons (max) with priority given in the first instance to those that require level access accommodation. The property has electric night storage heating, lounge, kitchen and bathroom, front and back garden and allocated parking space. Applicants interested in being considered for this property must have a strong local connection with the Parish of St Stephen in Brannel in the first instance. Applicants may also be considered if they have a connection to the parishes of Roche, St Dennis, Treverbyn, St Mewan, Grampound with Creed, St Enoder.
-
News
Last Chance Hotel - Our mission is to rescue - Our dream is that one day we won't have to....
EVERY LIFE MATTERS As a team of animal lovers here at CRHA, this Christmas we are really pleased to make a donation to the Last Chance Hotel which is an animal rescue charity based in Cornwall that works hard to rescue, rehabilitate and rehome abused, abandoned and neglected dogs and other animals. The charity works with other agencies including the Council, Social Services and the Police to provide support to animals in need including helping the homeless whose dogs may need emergency vet care services. #makingadifference #peoplebusiness
-
News
Tenants and Residents do you have Home Contents Insurance?
Why do I need it? As your landlord we cover the buildings insurance for your home but you’re responsible, under the terms of your tenancy, for insuring your contents. It’s always a good idea to shop around for a policy that’ll give you the cover you need. Home contents insurance isn’t compulsory, but it’s a good idea to consider what a policy would cover you for. Home contents insurance can help protect your possessions from risks like fire, theft, water damage, and many more household risks, giving you peace of mind.
-
News
Member Responsible for Complaints (MRC)
What is a Member Responsible for Complaints (MRC)? The role of MRC is responsible for ensuring that CRHA’s Board of Management receives regular information on complaints that provides insight on CRHA’s complaint handling performance and to support a positive complaint handling culture.
-
News
Customer Report
Please find our new Customer Report 2024. The report provides information about our performance and achievements throughout the year, along with what our customers think about us as their landlord and the homes and services that we provide.
-
News
Annual Report
Please find our Annual Report for 2023/2024 that shows information on how we are performing. If you would like a hard copy, please contact us by email to request.
-
News
Important Information for CRHA Customers: Radio Teleswitch (RTS) Meter Shutdown - How It Affects Your Electricity Supply
What is the Radio Teleswitch Service (RTS)? The Radio Teleswitch Service (RTS) is an older system that helps certain electricity meters switch between day and night rates. It was commonly used in homes with electric heating systems like storage heaters or immersion heaters. Introduced in the 1980s, this system is now outdated and will be switched off on 30 June 2025.
-
News
Paying your rent in 2024 – it’s a 53-week year!
As 2024 is a leap year there are 53 weeks (or 53 Mondays) in this financial year instead of the usual 52. This has implications for your rent and Universal Credit payments.
-
News
New development at Wainhouse Corner
We are delighted that our new homes scheme at Goldfinch Close, Wainhouse Corner has now been handed over and all our new customers are excited and busy preparing to move into their new homes! A special project for us which has seen a focus on design, modern living, the environment, natural habitats and collaboration with the local rural community, Primary School, Homes England and Cornwall Council.
-
News
Transfer of New Homes
We are delighted to announce the transfer of Hanover Court on the Isles of Scilly from Anchor to Cornwall Rural Housing Association Limited. This project has taken nearly two years to complete and this week we welcomed our new customers including Kathleen! to the CRHA family
-
News
STOP SOCIAL HOUSING STIGMA!
A tenant-led campaign presenting a positive image of social housing and its tenants challenging the stigma attached to social housing.
-
News
Guidance on the proper storage of Volatile Organic Compounds (VOCs)
Information for our Customers As you are aware, CRHA is deeply committed to ensuring your safety and the safety of your home and as part of our ongoing commitment to your health and safety, we would like to offer some guidance on the proper storage of Volatile Organic Compounds (VOCs). VOCs are commonly found in products such as paints, varnishes, and cleaning supplies, and can impact indoor air quality if not stored correctly.
-
News
What is Radon?
Radon is a naturally occurring radioactive gas that is formed by the breakdown of uranium in soil, rock and water. In Cornwall, elevated levels of radon are prevalent compared to other regions in the UK, particularly in the South West. This is primarily due to the granite present in our landscape, which generates radon more rapidly than many other types of rock.
-
News
Q3 Customer Satisfaction Survey Results
We are delighted to publish our quarter 3 Customer Satisfaction Survey Results for your information.
-
News
Business Strategy
Welcome to our new Business Strategy which sets the direction for us into the future under the strategic themes of Our Homes, Our Customers and Our Business. #homestomakelifebetter #makingadifference #peoplebusiness Please click the link above to access the Business Strategy.
-
News
Consultation on Consumer Standards
The Regulator of Social Housing has launched a 12-week consultation on 25 July 2023 on a revised set of consumer standards and a draft Code of Practice. This is an invitation for you to respond to the consultation.
-
News
Support for residents of Newquay
Are you struggling and need some extra support? Click on the link above for advice on how to apply.
-
News
The online Safer Cornwall Have Your Say survey
Cornwall’s Community Safety Partnership, Safer Cornwall, is launching an online survey and holding a series of community events for residents to share their views about crime and anti-social behaviour. They want to hear about issues that matter locally and what action could be taken to address any problems. The online Safer Cornwall Have Your Say survey is completely anonymous and takes just a few minutes to complete.
-
News
Homes for Cornwall
A place to call home and being part of a community is something we all need. For many, Cornwall is that place. Yet it is becoming harder for many people who love Cornwall to stay and live in the county.
-
News
Support with rising costs of living and financial wellbeing
Free support if you’re: ï‚· Age 18+ ï‚· Not working or not in education or training ï‚· Taking a career break/full time parent/carer
-
News
Cost of Living
The government has recently announced a number of extra measures to support people with the cost of living. This briefing note explains the awards being made, timescales and qualifying conditions. £15 billion has been provided to supply the extra support for those with the greatest need. These awards are targeted to help around 8 million vulnerable households and all domestic electricity customers.
-
News
Getting help if you can't afford your energy bills
Follow the link to get help with your energy bills.
-
News
Tenant Satisfaction Survey
In November 2020, the Government published its Social Housing White Paper, setting out plans for a new consumer regulation regime. One element was the requirement that the Regulator of Social Housing develop clear and comparable tenant satisfaction measures. These measures should apply to all social landlords and cover the areas that matter to their tenants. Read more to take part in the consultation...
-
News
CONTACTING THE POLICE
Emergency 999 Non Emergency dc.police.uk/clickB4Ucall Web Chat dc.police.uk/webchat Report crime dc.police.uk/reportcrime Email 101@dc.police.uk Phone 101 Deaf/hard of hearing or speech impaired 999 Emergency sms/text number register for this @ www.emergencysms.org.uk 18000 Emergency textphone/minicom 67101 Non-Emergency sms/text number 18001 Non-emergency textphone/minicom Neighbourhood Team helston@devonandcornwall.pnn.police.uk This is for Helston, if you live in a different area them change Helston for your area. i.e Falmouth@ Penzance@ Newquay@ Devon and Cornwall Alert A two-way community messaging system operated by Devon and Cornwall police. This service helps us keep you up-to-date by letting you know what is happening in your area as well as providing crime prevention advice, information about appeals and community events. It also allows you to directly respond to us with information about any crime or appeals. This service is free to register and you can sign up as an individual or business. You can also choose what information you want to know about and how often you receive it. Alerts.dc.police.uk Key Holder This enables a responsible person to be called out if an incident occurs at your property if you are unavailable. www.devon-cornwall.police.uk/keyholder Herbert Protocol Do you care for someone who has dementia? Do you worry they may leave their home and go missing? Check out www.dc.police.uk/missingherbert Neighbourhood Watch If anyone is interested in setting up at neighbourhood watch group go to www.daccwa.org
-
News
SAFE SPACES - helping survivors of Church related abuse
Please follow the link above for help and advice.
-
News
HOUSEHOLD SUPPORT FUND - HELP AVAILABLE NOW IN CORNWALL
In supporting our community through the COVID-19 crisis, Cornwall Council is working with Cornish fuel poverty charity Community Energy Plus and we are now able to provide practical help to support vulnerable clients to stay warm this winter, including help with energy costs and essential heating repairs and upgrades. This support is funded through the Department of Work and Pensions. Community Energy Plus are delivering the energy element of the scheme, targeting help to householders living in any property tenure on low incomes (less than £30k after housing and energy costs) who are in financial hardship and living in cold homes. Applicants will also benefit from advice to help reduce their energy bills, including tariff advice, accessing the £140 discount from their energy supplier, access to grants for heating and insulation upgrades and referral/signposting to other partners for wider assistance and advice. Applicants may be able to access additional support through Inclusion Cornwall and Cornwall Council for other help. Assistance will be allocated on a first come first served basis to eligible householders by 31st March 2022. How to apply 1. Save the attached form to a computer/tablet/phone. 2. Open and complete by clicking into each box, making sure you fill-in all sections and explain what help is needed and why. Use the typing function for all sections except the signature (see below). If the pen icon is selected but not needed, click it again to revert to typing 3. Tick declarations on page 9 & 10. 4. Applicant must sign their name on page 10 (select the pen icon to do this and click the pen again to return to the typing function). 5. Save and return the application to us by emailing HSG@cep.org.uk Important - Please supply a form of identity to accompany an application. This can be a driving licence, passport, Council Tax, utility bill or DWP letter. If applying for a payment to an energy supplier(s), please supply a copy of an energy bill(s), or photo/screenshot clearly showing name, address and customer account number(s).
-
News
Loan Sharks
Some useful information on borrowing money from Loan Sharks and the do's and don'ts that you need to know.
-
News
Telephone Surveys
We have recently been advised that one of our customers has received a call asking for them to participate in a survey about CRHA, which took approximately 40 minutes and they asked a wide range of questions regarding us as their Landlord and about their home. This could be a genuine caller, however, we are not aware of any surveys currently taking place on behalf of the Association. Please be mindful that whilst telephone surveys are often conducted as part of legitimate research exercises, it is important to remember that scammers sometimes pose as surveyors in order to win your trust. Scammers can obtain your number fraudulently or from anywhere it has been publicly listed such as in a phone book or on social media accounts. If you are asked to participate in a telephone survey and are interested in participating, you don’t have to answer their questions straight away. If you are in any doubt at all, ask the caller which organisation they are from and arrange a time for them to call you back. In the meantime call the organisation’s official contact number to ask if the survey is legitimate. If they answer no, or if you can’t find any mention of the organisation or their contact details, it is most likely a scam. Never use the contact details provided by the person who called you - try to find official contact details through a phonebook or an online search. Don’t give your personal, credit card or account details over the phone unless you made the call and the phone number came from a trusted source. If you think you have provided your account details to a scammer, contact your bank or financial institution immediately.
